Payment / Shipping
Delivery Costs
If shipping costs apply, these are net prices plus the statutory VAT. For orders with a gross value of less than €50, the shipping cost within Germany is 4.99€.
For international shipping to Belgium, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Portugal, Slovakia, Slovenia, Spain, and Cyprus, with a gross value below €150, the shipping cost is 14.99€.
Delivery Area
We can only deliver our items within Germany, Belgium, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Portugal, Slovakia, Slovenia, Spain, and Cyprus.
Delivery Time
Once your order has been handed over to the carrier (DHL) by our shipping department, you will receive a shipping confirmation via email with a tracking code that allows you to check the status of your order online. You can also access this tracking code at any time in your customer account, giving you the option to track the location of your package.
Do You Have Further Questions?
We are happy to assist you personally. Simply contact our Customer Service at support@aktronic.de or call us at +49 25 74 / 9 27-0, weekdays from 8:00 a.m. to 4:00 p.m.